Conference Schedule

OCTOBER
15

WORKSHOP DAY

Dive right in to some interactive learning with your peers and the executives who do business best. Choose up to three topical workshops.

OCTOBER
16

MAIN CONFERENCE
DAY ONE

Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions, Interactive Discussion Groups and comprehensive expo hall.

OCTOBER
17

MAIN CONFERENCE
DAY TWO

The main conference continues.

OCTOBER
18

SITE TOUR
DAY

Get an inside look & learn from Boston's best during our hands-on site tours after the main conference.

MEET LAST YEAR'S DESIGN GURUS

David Garcia

Director of Business Development
frog

Christopher Daly

Head of Digital Product & Design
GeoWealth

Amanda Chavez

Vice President, Learning & Development
Cognosante

View All Speakers

SHOWCASE YOUR SOLUTION

Find out how exhibiting at Service Design Week will provide you with the opportunity you need to meet prospects and grow your customer base.

Past Partners include:


Here’s what past attendees had to say about
Service Design Week:

Sponsors & Exhibitors
Media Partners