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Conference Schedule

OCTOBER
15

SERVICE JAM + FINANCIAL SERVICES FOCUS DAY

Dive right in to some interactive learning with your peers and the executives who do business best. Take part in a full day, immersive experience living the Service Design Mindset. Enroll in either the Focus Day or Service Jam.

OCTOBER
16

MAIN CONFERENCE DAY

Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions, Interactive Discussion Groups and comprehensive Design Drive.

OCTOBER
17

MAIN CONFERENCE DAY + SITE TOUR DAY

The main conference continues with Design Leaders from companies including SunTrust, Pearson, Wells, Dick's Sporting Goods and more! Afterwards, join us on our Chicago Site Tour Experiences.

Meet your 2019 Service Design Speakers

Vince Kadlubek

CEO
MEOW WOLF

Anthony Vitaliano

VP Engagements & Exhibits
Museum of Science & Industry

Deb Zell

Director Experience Strategy
Dell

David Beath

VP Product Management, Associate Facing Digital
Capital One

Andy Vitale

Head of User Experience Design
SunTrust

Michelle Risinger

Innovation Director & Human-Centered Design Technical Expert
Pact

John Yesko

Head of User Experience & Design
Walgreens

Samuel Bauer

Chief Strategy & Communications Officer
CIAL-D&B

Mehdi Tabrizi

Chief Marketing Officer | MD Innovation & Brand
MODA Health

Viraj Patwardhan

Vice President, Digital Design & Consumer Experience
Thomas Jefferson University & Jefferson Health

SHOWCASE YOUR SOLUTION

Find out how exhibiting at Service Design will provide you with the opportunity you need to meet prospects and grow your customer base.

Past Partners include:


Sponsors
Media Partners