October 15-18, 2018
WORKSHOP DAY + FINANCIAL SERVICES FOCUS DAY
Dive right in to some interactive learning with your peers and the executives who do business best. Choose up to three topical workshops or enroll in the Service Design for Financial Services Focus Day.
Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions, Interactive Discussion Groups and comprehensive expo hall.
The main conference continues with Design Leaders from companies including Amazon, Citi, and AirBnB.
Get an inside look & learn from Boston's best during our hands-on site tours after the main conference.
MEET THE DESIGN GURUS
Director of Customer Experience
Practice Lead, Human-Centred Design
Senior Experience Designer
Head of Innovation and Design
Benjamin Earl Evans
Inclusive Design Lead, Anti-Discrimination and Belonging
Lead Experience Designer
Senior Director, Product and Service Design
Director of Global Innovation Practice & Enablement
LOFT: Lab of Forward Thinking at Manulife/John Hancock
Marvin L. Hamiton
VP Human Resources
Co-founder, Executive Director
Dr. Joel Mier
Professor at University of Richmond
Former Head of Customer Experience at Netflix
Chief Operation Officer
GreenPath Financial Wellness
Head Of Design, Internet of Things
Vice President of Communications & Service Design at Citi Community Development
Vice President, Global Digital Experiences
Senior Director, Intelligence & IOT Service Lead
Vice President - Customer Journeys, Design Thinking and Innovation
Founder and Head of Strategic Design
VP Digital Marketing, Commerce Integration
The Integer Group
SHOWCASE YOUR SOLUTION
Find out how exhibiting at Service Design Week will provide you with the opportunity you need to meet prospects and grow your customer base.
Past Partners include: