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2017 Service Design Week Brochure

November 6-9, 2017 | Boston, MA

Service design represents the umbrella discipline for the creation, optimization and execution of value exchange to a user or customer.  It is not limited to exclusively physical or digital interactions, a single product/service, or customer-facing touch points, but is inclusive of the holistic service blueprint, including the backstage actors/services and partners involved in service delivery.

Want to know who's attending? Take a look at our anticipated attendee list to see who will be joining you!

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