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November 6-9, 2017 | Boston, MA

Media Center

Service Design Week Pre-Brochure

Service design represents the umbrella discipline for the creation, optimization and execution of value exchange to a user or customer.  It is not limited to exclusively physical or digital interactions, a single product/service, or customer-facing touch points, but is inclusive of the holistic service blueprint, including the backstage actors/services and partners involved in service delivery. Learn more about IQPC's holistic approach to service design education at Service Design Week by checking out our Pre-brochure before our official agenda release!

Exclusive Content

Service Design Week ROI Toolkit

Thinking about attending Service Design Week? We are here to help you convince your colleague or manager to attend. Take a look at the top reason why you should attend. This ROI toolkit includes:
- Convince your boss letter
- Top reasons to attend
- Estimated Budget Expense Sheet
- and more!

Service Design 101

Service design represents the umbrella discipline for the creation, optimization and execution of experiences with users and customers. It is not limited exclusively to physical or digital interactions, a single product/service, or customer-facing touch points, but is inclusive of the holistic service blueprint, including the front stage and backstage actors and partners involved in service delivery. Get started with this Service Design 101 Guide.

2017 Service Design Week Registration Form

Interested in attending Service Design Week? Fast track your attendance by filling out the official registration form. After completion, please send your form to enquiry@iqpc.com or let us know if you have any questions.

2017 Service Design Week Anticipated Attendee List

To give you a feel for the peers in which you’ll be sitting beside at this event, we have provided a list of titles and companies in which we expect interest and attendance. Whether you work in experience design, innovation, human factors engineering or evangelizing service design in your organization, this conference will deliver you immediately applicable value.