2017 Service Design Lineup

Speakers


Patrick Bach
Patrick Bach
Senior Manager, Human Centered Design
TD
Kerry Bodine
Kerry Bodine
Co-Author of Outside In
Kerry Bodine & Co.
Kevin Carvalho
Kevin Carvalho
Senior Director, Product Design and UX Strategy
Visa
Amanda Chavez
Amanda Chavez
Vice President, Learning & Development
Cognosante
Christopher Daly
Christopher Daly
Head of Digital Product & Design
GeoWealth
Jose de Francisco Lopez
Jose de Francisco Lopez
Design Director, Human Factors Engineering
Nokia
Erik Flowers
Erik Flowers
Co-Founder
Practical Service Design
David Garcia
David Garcia
Director of Business Development
frog
Markus Grupp
Markus Grupp
Director, Digital Experience
Indigo
Dan Kraemer
Dan Kraemer
Founder and Chief Design Officer
IA Collaborative
Peter March
Peter March
Director, User Experience
FCB Health
Megan Erin Miller
Megan Erin Miller
Co-Founder
Practical Service Design
Mark Rogers
Mark Rogers
Design Strategist
Fidelity Labs
Heather Simon
Heather Simon
Director, Service Design
Autodesk
Amelia Sizemore
Amelia Sizemore
Customer Experience Leader
Kerry Bodine & Co.
Tracey Varnell
Tracey Varnell
Director, Experience Strategy and Design
OnDeck
David Weissburg
David Weissburg
Director, Design Strategy
Fidelity Labs
Monica Weiler, Ph.D.
Monica Weiler, Ph.D.
Director, Design Research and Experience Strategy
Stratos Innovation
Anthony Pannozzo
Anthony Pannozzo
Executive Creative Director
frog
Toshi Mogi
Toshi Mogi
AVP Innovation Strategy
frog
Megan Burns
Megan Burns
Founder and CEO
Experience Enterprises
Samuel Carrington
Samuel Carrington
Service Design Manager
Lyft
Emilee Kaufman
Emilee Kaufman
Manager, Corporate Partnerships
Population Services International
Kelly Trautz
Kelly Trautz
Project Management Specialist
Cognosante
Mary Phillips
Mary Phillips
Program Manager
Population Services International
Rebecca Bruno
Rebecca Bruno
Director of Policy and Regulatory Affairs
Cognosante
Nuha Masri
Nuha Masri
Head of Marketing
MURAL
Janice Cho
Janice Cho
Chief Design Officer, Creative Director
DevMynd
Mark Tippin
Mark Tippin
Head of Content
MURAL
Abram Sirignano
Abram Sirignano
Group Director, New York
Fjord
Ivan Entchevitch
Ivan Entchevitch
Executive Creative Director
SET Creative
Anthony Weiler
Anthony Weiler
Design Strategist, Co-Founder
Stratos Innovation

Advisory Board


Erik Flowers
Erik Flowers
Co-Founder
Practical Service Design
David Garcia
David Garcia
Director of Business Development
frog
Stephen Mealy
Stephen Mealy
Creative Director, Public Sector
IBM Interactive Experience
Megan Erin Miller
Megan Erin Miller
Co-Founder
Practical Service Design
Jonathan Podolsky
Jonathan Podolsky
Vice President, Experience Strategy and Service Design
Mad*Pow
Howard Pyle
Howard Pyle
SVP, Customer Experience & Design
MetLife
Jeneanne Rae
Jeneanne Rae
Federal Customer Experience Leader - Civilian
Monitor Deloitte
Vinod Varma
Vinod Varma
Vice President, Global Head of Service Design
American Express Global Business Travel
Florian Vollmer
Florian Vollmer
Senior Design Manager, Retail TechOps
NCR Corporation
Monica Weiler, Ph.D.
Monica Weiler, Ph.D.
Director, Design Research and Experience Strategy
Stratos Innovation Group