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Meet Your Service Design Leaders

2019 Speakers


Vince Kadlubek
Vince Kadlubek
CEO
MEOW WOLF
Anthony Vitaliano
Anthony Vitaliano
VP Engagements & Exhibits
Museum of Science & Industry
Deb Zell
Deb Zell
Director Experience Strategy
Dell
David Beath
David Beath
VP Product Management, Associate Facing Digital
Capital One
Oliver Sykes
Oliver Sykes
Senior Lead, Global Talent Strategy
Boeing
Jessica Barnes
Jessica Barnes
Service Design Lead
Walgreens
Andy Vitale
Andy Vitale
Head of User Experience Design
SunTrust
Michelle Risinger
Michelle Risinger
Innovation Director & Human-Centered Design Technical Expert
Pact
John Yesko
John Yesko
Head of User Experience & Design
Walgreens
Majid Iqbal
Majid Iqbal
Special Advisor & Author of Thinking in Services
MINDEF (NL)
Samuel Bauer
Samuel Bauer
Chief Strategy & Communications Officer
CIAL-D&B
Mehdi Tabrizi
Mehdi Tabrizi
Chief Marketing Officer | MD Innovation & Brand
MODA Health
Katrina Glover
Katrina Glover
Senior Director, Customer Experience Design
Freddie Mac
Jessica Gatto
Jessica Gatto
Director, Consumer Experience
Humana
Natalie Kuhn
Natalie Kuhn
Manager of Service Design, Commercial
Capital One
Michael Brown
Michael Brown
Chief Design Officer
Dick's Sporting Goods
Raphaelle Loren
Raphaelle Loren
Former Customer Experience Director
Wells Fargo
Viraj Patwardhan
Viraj Patwardhan
Vice President, Digital Design & Consumer Experience
Thomas Jefferson University & Jefferson Health
Shaun Gummere
Shaun Gummere
SVP of Service Design & Experience Strategy
Cantina
Matt Herlihy
Matt Herlihy
Executive Director of Strategy
Office of Experience
Larry Swiader
Larry Swiader
Director of Digital Strategy
American Battlefield Trust
Brian Roderman
Brian Roderman
President, Chief Innovation Officer
IN2 INNOVATION
David Grout
David Grout
Design Principal
Gary Lee Partners
Nis Frome
Nis Frome
Co-founder and Head of Experimentation
Alpha

Advisory Board


Albert Whitley
Albert Whitley
Director of Experience Design and Voice of Customer
The Hartford
Robin Beers PhD
Robin Beers PhD
Head of Digital Design & Customer Insights
Wells Fargo
Bryan Jacquot
Bryan Jacquot
Chief Design Officer
Hewlett-Packard Enterprise
Michael Brown
Michael Brown
Chief Design Officer
Dick's Sporting Goods
Quasar Hamarini
Quasar Hamarini
Head of People Operations
AirBnb
Alex Otrezov
Alex Otrezov
Head of Search & Experimentation
Uber
Brian Roderman
Brian Roderman
President, Chief Innovation Officer
IN2 INNOVATION
Bryan Taylor
Bryan Taylor
Founder and Creative Director
Drawn
Cindy Chastain
Cindy Chastain
SVP, Customer Experience & Design
MasterCard
Jose de Francisco Lopez
Jose de Francisco Lopez
Head of Design
Nokia
Laura Hahn
Laura Hahn
Head of Design
Priceline
Shawn Johnson
Shawn Johnson
Group VP Product & Design
Discovery Inc.
Joni Saylor
Joni Saylor
Design Principal
IBM Design Practice
Andrew Ohm
Andrew Ohm
Senior Manager, Global Whitespace Innovation
Starbucks
David Schell
David Schell
VP Innovation & Design
Pearson
Monica Tisminesky
Monica Tisminesky
Design Leader, Restaurant Design Innovation
Chick-fil-A Corporate
Michael Brown
Michael Brown
Chief Design Officer
Dick's Sporting Goods