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Service Design Week Lineup

Advisory Board


Joanna Peña-Bickley
Joanna Peña-Bickley
Head Of Design, Internet of Things
Amazon
Elizabeth Trudeau
Elizabeth Trudeau
Founder and Head of Strategic Design
WellsFargo
Dr. Joel Mier
Dr. Joel Mier
Professor at University of Richmond
Former Head of Customer Experience at Netflix
Patrick  Bach
Patrick Bach
Customer Experience & Service Design Leader
TD Bank
Markus Grupp
Markus Grupp
Head of Product & Service Design
Kira Systems

2018 Speakers


Russ Amidon
Russ Amidon
Director of Customer Experience
StockX
Elizabeth Trudeau
Elizabeth Trudeau
Founder and Head of Strategic Design
WellsFargo
Samantha Starmer
Samantha Starmer
Vice President, Global Digital Experiences
Ralph Lauren
Sriram Thodla
Sriram Thodla
Senior Director, Intelligence & IOT Service Lead
Samsung Electronics
Patrick Bach
Patrick Bach
Senior Manager, Human Centered Design
TD
Kelly Trautz
Kelly Trautz
Project Management Specialist
Cognosante
Markus Grupp
Markus Grupp
Head of Product & Service Design
Kira Systems
Samuel Carrington
Samuel Carrington
Service Design Manager
Lyft
Amanda Chavez
Amanda Chavez
Vice President, Learning & Development
Cognosante
Abhijit Thosar
Abhijit Thosar
Vice President - Customer Journeys, Design Thinking and Innovation
BNP Paribas
Benjamin Earl Evans
Benjamin Earl Evans
Inclusive Design Lead, Anti-Discrimination and Belonging
Airbnb
Joanna Peña-Bickley
Joanna Peña-Bickley
Head Of Design, Internet of Things
Amazon
Liz Brown
Liz Brown
Senior Experience Designer
Ancestry
Marshall Sitten
Marshall Sitten
Vice President of Communications & Service Design at Citi Community Development
Citi
Bryan Taylor
Bryan Taylor
Founder/Creative Director
Drawn
Ennis Olson
Ennis Olson
Senior Director, Product Innovation
Visa
Xavi Cortadellas
Xavi Cortadellas
Head of Innovation and Design
Gatorade
Donna McNeill
Donna McNeill
Chief Operation Officer
GreenPath Financial Wellness
Tim Gilligan
Tim Gilligan
Design Practice Manager
Capital One
Harlan Kennedy
Harlan Kennedy
Founder, Director of Strategy
Orange
Peter Antonelli
Peter Antonelli
Design Director
Orange
Marvin L.  Hamiton
Marvin L. Hamiton
VP Human Resources
Conde Nast
Nick Emmons
Nick Emmons
Blockchain Engineer
John Hancock
Shaun Gummere
Shaun Gummere
Vice President of Service Design
Cantina
Dr. Joel Mier
Dr. Joel Mier
Professor at University of Richmond
Former Head of Customer Experience at Netflix
Alisa dePedro
Alisa dePedro
Senior Solution Designer and Innovation Lead
Cigna
Daniela Vollmer
Daniela Vollmer
Social Innovation Associate
Design Impact
Michelle Stawicki Sucher
Michelle Stawicki Sucher
Social Innovation Associate
Design Impact
Jason Goodwin
Jason Goodwin
Director of Global Innovation Practice & Enablement
LOFT: Lab of Forward Thinking at Manulife/John Hancock
David Gardner
David Gardner
Head of Marketing
Chaordix
JC Grubbs
JC Grubbs
Founder & CEO
Devmynd