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October 15 - 17, 2019 | Chicago
Chris Bernard, Head of Customer & User Experience at CDK Global
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Chris Bernard

Head of Customer & User Experience
CDK Global

October 17: Main Conference Day + Site Tours

Wednesday, October 17th, 2018


These sessions focus on the key skills, tools and techniques required to build service design capabilities throughout your organization. 

Pick One:
12:15pm – 1:15pm

Focus on UX:
Designing Services for the Digital Experience
Evolving by Project: 
Building Customer Co-creativity: Brick-by-brick Lessons from the LEGO Ideas Product innovation Community
Exploring Other Methods: 
How to Run Effective Design Sprints for Distributed Teams

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda