Live Chat Software
October 15-18, 2018 | Boston, MA

Chris Bernard


Head of Customer & User Experience
CDK Global


12:15 PM TOOLS & TECHNIQUES WORKING GROUPS

These sessions focus on the key skills, tools and techniques required to build service design capabilities throughout your organization. 

Pick One:
12:15pm – 1:15pm

Focus on UX:
Designing Services for the Digital Experience
Evolving by Project: 
Building Customer Co-creativity: Brick-by-brick Lessons from the LEGO Ideas Product innovation Community
Exploring Other Methods: 
How to Run Effective Design Sprints for Distributed Teams


Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda