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October 15 - 17, 2019 | Chicago

David Chin

Content Strategist/Design+

Agenda Pre-Conference Day

Monday, October 15th, 2018

1:45 PM Keeping-Up with Customer Expectations: Co-Creating Service Experiences for Future Economies

Service design is going primarily digital, evolving faster, trends are quickly changing, and expectations on standards are continuously being raised. Companies must be able to evolve their services & experiences just as fast in order to stay connected and competitive in the digital economy.
This workshop will explore digital-first strategies, tools, and tactics you can use to run highly productive remote meetings and Design Thinking sessions.

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda