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October 15 - 17, 2019 | Chicago
Deb Zell, Director Experience Strategy at Dell

Deb Zell

Director Experience Strategy

Check out the incredible speaker line-up to see who will be joining Deb.

Download The Latest Agenda

October 16: Main Conference Day

Wednesday, October 16th, 2019

11:00 AM Be Your Own CXO: Manage Up to Drive Your Service Design Agenda

Without buy-in, you cannot influence real change. Period. As a practitioner, manager, director, and executive, you must take ownership of your role to drive Service Design initiatives forward. What is the best way to take control and manage your leadership?