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October 15-18, 2018 | Boston, MA

Dennis Wakabayashi

VP Digital Marketing, Commerce Integration
The Integer Group

3:15 PM C-Suite Centricity: The CX Impact on Enterprise Performance

The CX revolution is underway. Transformation is happening everywhere, and service design finds itself at the center of this storm. 
This keynote address will inspire attendees to find new success by looking at CX strategy from an entirely different perspective, using “Time” as a unifying principal to deliver profitable CX across your organization.
Dennis will unpack practical tools and methods to reveal the most important connections between CX, operations, and annual financial success

Check out the incredible speaker line-up to see who will be joining Dennis.

Download The Latest Agenda