VP Digital Marketing, Commerce Integration
The Integer Group
October 16: Main Conference Day
Tuesday, October 16th, 2018
The CX revolution is underway. Transformation is happening everywhere, and service design finds itself at the center of this storm.
This keynote address will inspire attendees to find new success by looking at CX strategy from an entirely different perspective, using “Time” as a unifying principal to deliver profitable CX across your organization.
Dennis will unpack practical tools and methods to reveal the most important connections between CX, operations, and annual financial success
October 17: Main Conference Day + Site Tours
Wednesday, October 17th, 2018
As we wrap up the conference, let’s discuss some of the key lingering questions from throughout the conference. In this session, we will pose the audience’s leading questions to top speakers.