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October 15 - 17, 2019 | Chicago
Krista Siniscarco, Principal Designer at Cantina
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Krista Siniscarco

Principal Designer

October 16: Main Conference Day

Tuesday, October 16th, 2018

2:10 PM Service Experience Audit

After observing and recording an experience, it is important to debrief and make meaning from your findings. In this session, we will take the notes we collected from the morning service safari, analyze our observations and turn them into action insights we could design against.

Check out the incredible speaker line-up to see who will be joining Krista.

Download The Latest Agenda