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October 15 - 17, 2019 | Chicago
Michael Brown, Chief Design Officer at Dick's Sporting Goods

Michael Brown


Chief Design Officer
Dick's Sporting Goods

Check out the incredible speaker line-up to see who will be joining Michael.

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October 16: Main Conference Day

Wednesday, October 16th, 2019


11:35 AM Leveraging Key Players to Motivate Teams at Scale

When building up a Service Design practice in a holistic manner, Service Design demands allocating responsibilities and understanding across key stakeholders. How can you leverage and empower cross-functional teams to move your Service Design initiatives forward?