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2019 Resources

Service Design Week Past Attendee List

Service Design Week Past Attendee List

Interested in attending #ServiceDesign2019? Take a look at this list to find out who attended last year. 

Meow Wolf Keynote Feature

Meow Wolf Keynote Feature

Poised to become the "Disney of the 21st century", Meow Wolf champions otherness, weirdness, challenging norms, radical inclusion, and the power of creativity to change the world and creates immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration. This includes art installations, video and music production, and extended reality content. Attracting from the likes of Game of Thrones Creator George R.R. Martin, participants discover a multidimensional  experiences including mystery houses with secret passages, portals to magical worlds through expansive narrative amidst surreal, maximalist, mesmerizing art exhibits. 


Take a deeper dive and learn more about our 2019 Service Design Keynote or join us for our 2019 Keynote:

2020 Vision: The Experience Economy is Here
Wednesday, October 16, 2019 | 8:30AM

Vince Kadlubek
Co-Founder & CEO
Meow Wolf


2019 Service Design ROI Toolkit

2019 Service Design ROI Toolkit

Thinking about attending Service Design 2019? We are here to help you convince your colleague or manager to attend. Take a look at the top reason why you should attend.

This ROI toolkit includes:
- Convince your boss letter
- Top reasons to attend
- Estimated budget expense sheet
- and more!

2019 Service Design for Financial Services Focus Day Agenda

2019 Service Design for Financial Services Focus Day Agenda

October 15, 2019 | W Chicago - City Center, IL

Back by popular Demand!

Based on extensive industry research and feedback from our Service Design sector events, including Design Thinking, the urgent need for customer centric, digital transformation in financial services is stronger than ever. The Service Design for Financial Services Focus Day will dive deep into approaches and methods that are considered valuable in gaining buy-in from business and system partners and innovating through regulations and compliance requirements.

If you would like more information about Service Design 2019 or a copy of the event guide, contact us.

2019 Service Jam Agenda

2019 Service Jam Agenda

October 15, 2019 | W Chicago - City Center, IL

Should I attend?

The 2019 Service Jam is ideal for those who are new to Service Design methods, need a deeper understanding of the Service Design process or who require a refresher on how to effectively facilitate the Service Design process.

If you would like more information about Service Design 2019 or a copy of the event guide, contact us.

Service Design 101

Service Design 101

Service design represents the umbrella discipline for the creation, optimization and execution of experiences with users and customers. It is not limited exclusively to physical or digital interactions, a single product/service, or customer-facing touch points, but is inclusive of the holistic service blueprint, including the front stage and backstage actors and partners involved in service delivery. Get started with this Service Design 101 Guide.

Interested in Service Design Week? Email us at enquiry@iqpc.com if you would like a copy sent to your email.